Since company formation, we at IPM Ltd have been effectively tackling all types of pest problems and have established an excellent reputation for providing a professional and comprehensive service, tailor-made to meet your needs.
From the company Directors to field service technicians, we believe in a professional approach, not only with regards to service delivery but also to relationship building. Thanks to the loyal partnerships we have built between our staff and our customers, we have enjoyed considerable success. Our pro-active approach in tackling all aspects of pest problems combined with our commitment to putting our customers’ needs before short term profit has brought a loyalty which has resulted in continued organic growth.
Commitment to Quality
IPM Ltd prides itself on customer service and commitment to quality, this combined with our regionally located team of diligent and fully qualified service technicians,* who deliver a reliable and cost effective service, will ensure that we meet and exceed your individual needs.
*To support our professionalism, all staff are BPCA ‘British Pest Control Association’ qualified and ‘enhanced’ CRB cleared. In addition IPM Ltd are fully approved and audited members of the ‘British Pest Control Association’ alongside many leading companies which, gives our clients the assurance that we are independently assessed and comply with all legislative criteria. Integrated Pest Management Ltd, are also fully accredited with ISO 9001, ISO 14001 and Safe Contractor, Constructionline and Chas certification, thus further demonstrating our commitment to Health & Safety, environmental issues and quality.
Our strategy of constant communication & accurate reporting with the client highlights any environmental, hygiene or proofing issues which could be conducive to continued pest activity. By removing these issues result’s in the elimination of further infestation and on-going costs to the customer.
Electronic Field Reporting
As part of our on-going commitment to improve our service delivery to our customers, IPM Ltd has implemented ‘real time’ electronic field reporting. Field service staff input site data such as infestation, hygiene and proofing / defects into hand held PDA’s. Data is then immediately transmitted to our server.
Our clients who remotely manage multiple sites can log into our system via a secure code and download all data / site reports pertinent to that or recent inspections at their premises. This enables our clients to receive real time infestation / hygiene or proofing reports which can help reduce on-going cost’s.
All field staff and their vehicles are fully equipped to deal with any emergency response in relation to our scope of works. This pro-active approach enables us to quickly tackle and resolve pest issues and avoids the late resolution to any report or pest problem.
We would welcome the opportunity to discuss our services with you in further detail and how we can benefit your business.
Please contact us for further information on how we can benefit your business on: 01992 763 776